The Phoenix Convention Center & Venues is an Americans with Disabilities Act (ADA) compliant facility and we work with event organizers to provide reasonable accommodations for all guests.
Each event organizer has staff and volunteers to answer specific questions about their event. Guests who need accommodations, such as large print materials, Braille, sign language/oral interpreters or other special needs during an event, should contact the event organizer.
For reasonable accommodations requests, please call 602-262-6225 or TTY 602-495-5048 at least 48 hours prior to your visit. Visit www.ada.gov for information about Federal ADA guidelines.
To comply with the Health Department regulations, pets are not permitted in the Phoenix Convention Center & Venues.
Note: Motorcycles with disabled license plates are required to park in the designated motorcycle parking location always.
ADA Assistance Gathering Locations
During emergency evacuations, guests with disabilities should go to the closest ADA Assistance Gathering Locations where they will be met by security staff who can escort them from the building. The Gathering Assistance Areas have a sign marking their location on each level of the Phoenix Convention Center. If assistance is needed, please go to the nearest Information Desk or uniformed staff member for help.