ADA Accessibility
Accessibility Features
The Phoenix Convention Center & Venues is committed to providing an inclusive and welcoming experience for all guests. The facility is ADA‑compliant, and our staff is here to help ensure your visit is comfortable and accessible.
Power Assisted Doors
Power assisted doors are located at the front of West, North, South Buildings off of 2nd and 3rd Streets and Orpheum Theatre.
Service Animals Welcome
Only service animals, as authorized by the Department of Justice, Americans with Disabilities Act (Dogs and Miniature Horses), are allowed within our facilities.
ADA Braille Text
Meeting rooms, restrooms, and elevator buttons contain Braille text and raised characters and pictograms for our guests with vision loss.
Accessible Parking
The Phoenix Convention Center & Venues operate five parking garages that provide accessible parking spaces for people with disabilities. Spaces are marked accordingly, and each garage has several designated spaces available. ADA parking spaces are available on a first-come, first-served basis.
Note: Motorcycles with disabled license plates are required to park in the designated motorcycle parking location always.
ADA Assistance Gathering Locations
During emergency evacuations, guests with disabilities should proceed to the nearest ADA Assistance Gathering Locations, where security staff will escort them from the building. These Gathering Assistance Areas are marked with signs on each level of the Phoenix Convention Center & Venues. If assistance is needed, please approach the nearest Information Desk or uniformed staff member for help.
Questions or Accommodation Requests
If you have questions about accessibility needs or would like to request accommodations prior to your visit, please fill out this form or contact us at 602-262-6225.
For general ADA standards and guidelines, please visit www.ada.gov.
